From a collection order, use Create paylink to make a separate link to the payment page, with a due date of your choice. You copy the link and send it to the customer yourself.
How to do it
- Open the customer, click ā¦ next to the collection order and then Create paylink. Or open the collection order panel and click the paylink icon.
- Choose a Due date (required; the next day by default).
- Click Create paylink. You see the notice "Paylink successfully created" and the link itself, with a button to copy it.
Finding the link later
- The link is on the Paylinks tab of the customer page, with Date, Subject and Amount.
- The menu (ā¦) of the row contains View and Copy paylink URL.
- In the panel of the link you also find Open collection order, Mark message as paid, Postpone due date and Withdraw message. See Postponing, withdrawing or cancelling a message.
Good to know
- The link is created right away for exactly the outstanding amount of the collection order. You cannot choose a different amount.
- If the collection order is paid, linked messages and links also get the status paid. See How a payment is passed on to linked messages and collection orders.
- To make one link for several collection orders at once, use the selection on the Collection orders tab. See One paylink for multiple collection orders.
- A paylink is not the same as a payment request: a payment request is a message (email, SMS or letter) with a link in it. See Sending a payment request.