The message panel shows what happened to one message (created, read, expired), which invoices it contained and which variables were used.
Header and icons
At the top you see the subject and "recipient • template". The icons (with tooltip):
| Icon | Action |
|---|---|
| Eye | View message preview |
| Document | Open collection order |
| Euro | Mark message as paid |
| Calendar | Postpone (only for messages that are not paid, expired or cancelled) |
| Circular arrow | Resend message |
| Bin | Withdraw (same condition) |
| No-entry sign | Cancel (same condition) |
Sections
| Section | Content |
|---|---|
| Timeline | Date, time and event, for example "Email created from collection order {subject}", "Email read on Macintosh with Chrome", "Expired". |
| Invoices | For each invoice: Invoice number, Invoice date, Due date, Amount and Total. |
| Variables | The variables (Variable 1 and onwards) with their value at the moment of sending. |
Good to know
- The URL contains
?message={id}; you can share that link with a colleague. - "Email read on ... with ..." comes from the read receipt in the email; not every email client passes this on.