Editing or deactivating a user

Open the user via Security > Users and click Edit user to change details, role, language or clients, or click Deactivate user to stop their access.

How to do it

Edit

1. In the overview, click the user's name.
2. Click Edit user.
3. Change the First name, Last name, Email address, Phone number, Role, Language or Clients.
4. Click Save.

Deactivate

1. Open the user and click Deactivate user.
2. The dialog asks "Are you sure you want to deactivate this user?". Click Deactivate user, or click Cancel to stop.
3. In the overview, you only see deactivated users when you turn on the Show inactive users toggle.

Good to know

• You cannot delete a user. Deactivating keeps the history (for example "Completed by") intact.

See also

• Resetting two-factor authentication for a user